Problem solver, skilled in operations management, analytics, and a little bit of ML/AI
Loves new experiences, meeting people, exploring new cultures and new territories. Strives to constantly improve. Avid team player and problem solver. Also a passionate food lover.
Professional milestones & achievements.
Underwent a 9 months deep-skilling programme in applicational AI/ML and worked on a LLM edu-tech project.
Conduct data analysis, KPI monitoring, and continuous improvement projects for warehouse and return/refund operations in one of the biggest e-commerces in Southeast Asia. Have led a team of ~8 people.
Plan and execute IT Projects for system migrations and proof of concepts for new technologies in the warehouse.
Proposed a go-to-market strategy and completed a market research proposal for a collaboration with a new business partner for the Ta-Q-Bin parcel lockers project. Also designed and coordinated the marketing collaterals for an advertisement the company was preparing for in the pipeline.
Went to China for a prestigious 1-year programme under NUS. Underwent an internship in a boutique digital advisory firm in which I helped in the research, analysis and strategising of clients' cases.
Managed and analysed Google Analytics to improve the company's social media engagement and website performance. Regularly utilised photoshop to create marketing collaterals for the company's marketing efforts.
"If something is important enough, even if the odds are against you, you should still do it."